Would you like to go to the site?
Yes No
local_shipping Immediate availability
construction 5 Years parts & labour warranty
support_agent Excellent customer service

Thank You

We’ve received your enquiry and a member of our team will be in touch shortly.

In the meantime, keep yourself busy by browsing our latest news, hints and tips, or exploring our product ranges.

True Refrigeration.

Featured products

See how we’ve helped other businesses

Frequently Asked Questions

How can I check if my product is still under warranty?
arrow_drop_down

The quickest way to check if your True product is still under warranty is to enter the serial number into My True.

It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.

Who do I call if I have a problem with a product under warranty?
arrow_drop_down

In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.

If you are unable to get in touch with them, please contact us to discuss.

Where can I buy True products?
arrow_drop_down

True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.

We’re available

Whether you’re looking for practical refrigeration advice or need product support, we’re always here to help. Contact us below.

Thoughts & Opinion

Latest News 03/09/2021

True improves user experience with online brand update

True Refrigeration is pleased to announce the launch of a new digital experience for the EMEA region, with new and updated pages designed to improve…

Events 01/09/2021

Join us at Commercial Kitchen 2021

Shows are back! After a tumultuous 18 months for UK industry events, we’re pleased to announce that True will be making a return to shows…