In the meantime, keep yourself busy by browsing our latest news, hints and tips, or exploring our product ranges.
True Refrigeration.
The quickest way to check if your True product is still under warranty is to enter the serial number into My True.
It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.
In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.
If you are unable to get in touch with them, please contact us to discuss.
True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.
As supermarkets adapt to new consumer expectations and market pressures, flexibility, sustainability, and personalised experiences are becoming central to store layouts.
The rise in online grocery orders has led to more complex storage requirements. Customers are now opting for click-and-collect or delivery services over in-store purchases.