5 Years parts & labour warranty
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5 Years parts & labour warranty
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Through our HC development initiative, True now produce several of the most energy efficient commercial refrigeration products currently available on the market.
For customer convenience, we maintain a high volume inventory of finished products locally, available for quick dispatch and delivery, direct to your premises.
Our local customer and technical support teams are standing by to assist. Have a refrigeration requirement to discuss? Our experts are on hand to help!
The quickest way to check if your True product is still under warranty is to enter the serial number into My True.
It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.
In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.
If you are unable to get in touch with them, please contact us to discuss.
True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.
Through extensive development and testing, our products maintain consistent, accurate and safe storage temperatures, even in the most demanding foodservice environments.
True’s Hydrocarbon products harness the power of R290, a naturally occurring propane gas, to produce highly energy-efficient and environmentally friendly commercial refrigeration equipment that doesn’t compromise on performance.
All of our models feature spacious interiors and adjustable options, offering flexibility and efficiency for diverse commercial refrigeration needs.
We ensure quality by having complete control over our manufacturing process. Every True product is the result of over 70 years of experience. Quality is assured.
Our complete refrigeration equipment range includes over 300 industry-leading products, with sizes, options, and accessories to suit any application.
Built with durable stainless steel and heavy-duty components, ensuring long-lasting performance and reliability in high-traffic environments. All True products come with a five-year parts and labour warranty as standard.
Creating the optimal kitchen layout can help you overcome the demands and challenges of a busy service.
Being able to lay out your workspace so its suits your operation, your menu and your ways of working is what makes every service a success.
True’s Under-equipment Stands position your refrigerated ingredients at the point of cooking, giving you quick and easy access to your food when you need it. Available in an array of shapes and sizes, they can be built into your kitchen to support a wide range of cooking equipment and processes.
Maintaining food-safe temperatures of between 0.5°C and 3.3°C will help you reduce preparation time and enhance product freshness throughout service.
