Immediate Availability

5 Years parts & labour warranty

Excellent customer service

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All True products supplied in Europe and UK are covered, as standard, by an industry-leading 5 Years Parts & Labour Warranty.
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Save money & the planet

Through our HC development initiative, True now produce several of the most energy efficient commercial refrigeration products currently available on the market.

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Immediate availability

For customer convenience, we maintain a high volume inventory of finished products locally, available for quick dispatch and delivery, direct to your premises.

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Always here to help

Our local customer and technical support teams are standing by to assist. Have a refrigeration requirement to discuss? Our experts are on hand to help!

Still unsure? See how we’ve helped other businesses

Frequently Asked Questions

How can I check if my product is still under warranty?

The quickest way to check if your True product is still under warranty is to enter the serial number into My True.

It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.

Who do I call if I have a problem with a product under warranty?

In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.

If you are unable to get in touch with them, please contact us to discuss.

Where can I buy True products?

True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.

We're available

Whether you're looking for practical refrigeration advice or need product support, we're always here to help. Contact us below.

Let us inspire you

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Unbeatable holding temperatures

Through extensive development and testing, our products maintain consistent, accurate and safe storage temperatures, even in the most demanding foodservice environments.

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Energy efficient refrigeration

True’s Hydrocarbon products harness the power of R290, a naturally occurring propane gas, to produce highly energy-efficient and environmentally friendly commercial refrigeration equipment that doesn’t compromise on performance.

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Ample storage space

All of our models feature spacious interiors and adjustable options, offering flexibility and efficiency for diverse commercial refrigeration needs.

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100% made in America

We ensure quality by having complete control over our manufacturing process. Every True product is the result of over 70 years of experience. Quality is assured.

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The widest product range

Our complete refrigeration equipment range includes over 300 industry-leading products, with sizes, options, and accessories to suit any application.

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Reliable performance guaranteed

Built with durable stainless steel and heavy-duty components, ensuring long-lasting performance and reliability in high-traffic environments. All True products come with a five-year parts and labour warranty as standard.

Storage units which optimise your workspace

Creating the optimal kitchen layout can help you overcome the demands and challenges of a busy service.

Being able to lay out your workspace so its suits your operation, your menu and your ways of working are what makes every service a success.

True’s counter and under-counter storage units give you quick and easy access to your ingredients wherever you need it.

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